FAQ
FAQ
Q Are you a manufacturer or a trading company?

We are an integrated ceramic tile manufacturer with R&D, production, supply chain management, and ODM customization capability. This allows us to ensure stable quality, competitive pricing, and flexible project support for global clients.

Q Can I request samples before placing a bulk order?

Yes. We strongly recommend sample approval before mass production, especially for customized projects. Samples help ensure color, surface finish, and texture meet your market expectations.

Q What aspects of the tile can be customized?

We offer flexible customization options including size, thickness, surface finish, texture intensity, color tone, packaging design, and branding elements. For ODM projects, we can also assist in collection development and market-oriented design planning.

Q How long does custom production take?

Production time varies depending on the level of customization and order quantity. After sample approval, standard production lead time will be confirmed clearly in advance to support your project schedule.

Q How do you handle tight project deadlines?

We coordinate closely with clients to align production schedules with project timelines. Flexible production planning and stable supply chain management help ensure timely delivery without compromising quality.

Q Do you provide anti-slip or special performance finishes?

Yes. We can provide tiles with different surface performance options depending on application needs, such as enhanced slip resistance for public or commercial spaces.